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Gulf States Gumbo

The mystery of the missing water bills

Claire Ahalt stands by a line of hay that cuts across her lawn in Birmingham, Alabama, on Sept. 28, 2023.
Stephan Bisaha
/
Gulf States Newsroom
Claire Ahalt stands by a line of hay that cuts across her lawn in Birmingham, Alabama, on Sept. 28, 2023. The damage to the lawn stems from replacing a leaking service line that wasted 292,000 gallons of water over several months, according to the Birmingham Water Works Board.

Missing water bills can cause headaches for utility customers. Economic mobility reporter Stephan Bisaha tells one Alabama family's story, and looks into how smart water meters can be a solution. Also, reporter Matt Bloom from partner station WWNO reports on a push to close parts of the French Quarter to car traffic in the wake of a truck attack.

This episode is hosted by criminal justice reporter Kat Stromquist and edited by Tyler Pratt. Our theme music is by DJ Supreme.

To get in touch with the team, email connect@gulfstatesnewsroom.org.

READ MORE:

Birmingham Water Works flagged Claire Ahalt’s account for unusually high water use, but she did not find out until asking a utility worker weeks later.


Since the attack, calls have grown for the city to rethink safety and security in the Quarter.