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State regulators passed new rules this week that will require utility companies to lower energy consumption and could save customers money.
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This summer’s high temperatures also brought higher utility bills. The spike caused some, like Christopher Bogan, to make tough choices with their budget.
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Dolabriel Curry-Hurst’s January power bill in Alabama jumped above $700 — more than twice of what she owed the previous year.
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Rural water customers typically pay more for the same water that city residents use. Some residents, like Jason Clayton, believe the upcharge is unfair.
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Power bill disputes usually sway in the utility company's favor. But as this New Orleans renter's story shows, there are ways customers can get answers.
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When smart water meters work, they can detect expensive leaks early. But the tech’s costly to do right — and even more so when it’s done wrong.
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New Orleans City Council members said that bills have hit “unaffordable levels,” and vulnerable and elderly residents are subject to dangerous temperatures if they can’t pay.
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Amid skyrocketing energy bills, Entergy New Orleans officials attributed the higher costs to two factors during a City Council committee meeting Tuesday: spikes in natural gas prices and hot summer temperatures.
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Communities in southeast Louisiana are among those struggling the most to pay monthly electricity bills, overburdened by the cost of energy, according to federal data.
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A comprehensive plan for hardening New Orleans’ electrical grid and enhancing climate resilience will take more time than initially suggested, according to Entergy New Orleans staff.