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Delays on Amtrak route prompt federal lawsuit against Norfolk Southern

Passengers board an Amtrak train heading to New Orleans from Atlanta on Nov. 23, 2016. The federal government sued Norfolk Southern railroad on Tuesday, July 30, 2024, over chronic delays for Amtrak between New York and New Orleans.
David Goldman
/
AP
Passengers board an Amtrak train heading to New Orleans from Atlanta on Nov. 23, 2016. The federal government sued Norfolk Southern railroad on Tuesday, July 30, 2024, over chronic delays for Amtrak between New York and New Orleans.

A lawsuit filed in federal court on Tuesday accuses one of the South's largest railroad operators of causing repeated delays for passengers traveling along Amtrak's Crescent Route.

Norfolk Southern handles dispatching along a 1,140-mile-long segment of the 1,377 mile route, which connects New York to New Orleans.

Under federal law, the company must give Amtrak trains preference over freight trains crossing the tracks. But Norfolk Southern repeatedly failed to do so, forcing passenger trains to travel behind slower-moving freight trains, causing "widespread delays that harm and inconvenience train passengers, negatively affect Amtrak’s financial performance, and impede passenger rail transportation," the complaint alleges.

"Freight train interference caused by Norfolk Southern resulted in more than a thousand hours of delay to Amtrak’s passengers each year," the Justice Department said.

Many of the 266,000 passengers who traveled along the Crescent Route last year experienced delays. The complaint said only 24% of those heading southbound made it to their destination on time.

In one instance, a train outside of New Orleans was delayed for nearly an hour when it got stuck behind a slow-moving freight train. Another was about an hour late after it waited for three trains to pass.

“Americans should not experience travel delays because rail carriers break the law. Our action today alleges that Norfolk Southern violates federal law by failing to give the legally required preference to Amtrak passenger trains over freight trains,” Attorney General Merrick B. Garland said in a statement.

In an email to WWNO, Norfolk Southern spokeswoman Heather Garcia said the company was committed to complying with the law.

"Over the past several months with Amtrak, we have focused on the on-time performance of the Crescent passenger train. We hope to resolve these concerns and continue to make progress together," Garcia said.

Athina is a digital content producer for WWNO in New Orleans and WRKF in Baton Rouge. She edits and produces content for the stations' websites and social media pages, and writes WWNO's weekly newsletter.
Matt hails from the Midwest. Despite living in California and Colorado for the past 7 years, he still says “ope” when surprised. He earned his Bachelor’s of Arts in Journalism from Indiana University. He reports breaking news, human interest feature stories and deeply-reported enterprise pieces.

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