entergy

New Orleans City Council members said that bills have hit “unaffordable levels,” and vulnerable and elderly residents are subject to dangerous temperatures if they can’t pay.

Amid skyrocketing energy bills, Entergy New Orleans officials attributed the higher costs to two factors during a City Council committee meeting Tuesday: spikes in natural gas prices and hot summer temperatures.

A comprehensive plan for hardening New Orleans’ electrical grid and enhancing climate resilience will take more time than initially suggested, according to Entergy New Orleans staff.

Though tornado damage was mostly minimal in New Orleans East, residents say the number of natural disasters — from hurricanes to twisters — has taken a toll on their neighborhood

Entergy does not yet have a timeline for when it will restore power for the residents along Louisiana’s coast still waiting to turn their lights on.

After the powerful Hurricane Ida knocked power out for New Orleans and southeast Louisiana, resulting in evacuations after landfall and even multiple fatalities, the City Council and angry residents took Entergy New Orleans to task Wednesday for their response during the storm’s aftermath.

The power company failed to build a stronger system after hurricanes repeatedly pummeled Louisiana. Then Ida knocked out power for more than a week. “I don’t think it’s just Mother Nature,” said one resident. “This is neglect.”

Almost all of New Orleans and Baton Rouge have power back, Entergy officials said Friday, with the company expecting the city’s remaining dark pockets to be fixed by the end of the evening.

More than 95% of New Orleans now has power back, Entergy officials said Thursday, but about 220,000 customers of Louisiana's largest utility are still without power 11 days after Hurricane Ida made landfall.

More than 85% of New Orleans has power back 10 days after Hurricane Ida made landfall, a level of progress that Entergy officials described as miraculous during a call with media members Wednesday.