New Orleans Sewerage and Water Board

WWNO

New Orleans Sewerage and Water Board picks new director

Matt Bloom

The New Orleans Sewerage and Water Board (SWBNO) has a new director, and he comes amid a busy time for the agency.

A sign calling for a more equitable approach to drainage stands in a yard in New Orleans' Seventh Ward neighborhood.

Coastal Desk

Nearly 60% of New Orleans residents want a stormwater fee, survey says

Eva Tesfaye

Fifty-seven percent of the city’s residents support a stormwater fee to maintain the city’s drainage system, according to a survey from New-Orleans based nonprofit, the Water Collaborative.

This map shows the area that was under a boil water notice Sunday and Monday. The notice was lifted for all areas on Tuesday.

WWNO

Boil water notice for New Orleans' east bank canceled

Athina Morris

Some New Orleans' east bank residents remain under a boil water advisory Monday evening. Most can go back to using their tap water.

This map shows the area that was under a precautionary boil water notice Monday due to a disruption in the water supply at the Carrollton Water Treatment Plant.

WWNO

Boil-water notice for parts of of New Orleans East, Lower Ninth Ward canceled

Athina Morris

Residents in the Lower Ninth Ward and parts of New Orleans East will no longer need to boil their water.

Coastal Desk

Study finds lead in water at 88% of homes tested in New Orleans. Check if your pipes are affected

Eva Tesfaye

The Environmental Protection Agency has set a deadline of 2037 for lead line replacement. A new study out from the Water Collaborative of Greater New Orleans tested the water in nearly 150 homes in New Orleans. It found that 88% tested positive for lead.

FILE - Rain clouds gather over the New Orleans Sewerage & Water Board facility, Aug. 10, 2017, in New Orleans. (AP Photo/Gerald Herbert, File)

Coastal Desk

SWBNO urges residents to continue conserving water after Hurricane Francine

Eva Tesfaye

Two drainage pump systems, one in West End and another in New Orleans East had brief disruptions. The system suffered a major setback when six drainage pumps stopped working at three stations Wednesday night. The diesel generators used to power them went down temporarily until the Sewerage and Water Board of New Orleans changed the power source.

Economy

4 takeaways from a year of investigating nightmare utility bills

Stephan Bisaha

GSN reporters reflect on a year of the Utility Bill of the Month series investigating missing, expensive and just wrong water and power bills in the region.

Lissie Stewart stands beside the business sign for Galvez Garden in New Orleans on Feb. 25, 2024.

Economy

A New Orleans garden paid hundreds of dollars in fees for a sewer that doesn’t exist

Stephan Bisaha

Galvez Garden owner Lissie Stewart has been fighting the New Orleans Sewerage and Water Board over inaccurate billing for years.

A graphic for the Utility Bill of the Month series from the Gulf States Newsroom. The collage of photos shows a water meter in the top half of the photo. The bottom half shows a person reading over their energy bill.

Economy

This New Orleans restaurant made it through the pandemic. Can it survive water billing issues?

Drew Hawkins

Plume Algiers is a mom-and-pop Indian restaurant that overcame every obstacle to open in New Orleans. Now, water billing issues could put them out of business.

Inside the Carrollton Water Treatment Plant in New Orleans on August 23, 2022.

News

With peak of hurricane season here, Gov. Edwards calls decision to delay S&WB funds 'misguided'

Carly Berlin

As Louisiana enters the historic peak months for storms of what is still anticipated to be an “above normal” hurricane season, local, state and federal officials urged residents not to get complacent and to finalize their plans if a storm hits — even as many continue to recover from the record-breaking storms that have walloped south Louisiana over the last two years.